Carry Documents
Bring prescriptions, reports, ID proof, insurance details, current medicines, and previous discharge summaries if applicable.
Guidelines
Patient & VisitorsPractical hospital guidelines for patients and attendants covering appointments, admission, emergency visits, reports, safety, hygiene, discharge, and follow-up care.
Patient Guidelines
Before You VisitA little preparation helps patients and attendants complete registration, consultation, admission, reports, billing, and follow-up with less confusion.
Confirm Timings
OPD, diagnostic, report, and doctor availability can change, so confirm before visiting whenever possible.
Follow Safety Advice
Follow hospital instructions for hygiene, visitor movement, mask use when required, infection control, and patient safety.
Patient & Attendant Guidelines
Important instructions to make hospital visits safer, smoother, and better coordinated.
Before Your OPD Visit
Patients visiting OPD should confirm timing, carry records, arrive early for registration, and inform the doctor about allergies, ongoing medicines, pregnancy, chronic diseases, and previous procedures.
- Confirm doctor availability
- Carry old reports
- Bring current medicines
- Arrive before appointment time
- Share complete medical history
Emergency Visit Guidelines
For emergencies, do not wait for OPD appointments. Chest pain, stroke symptoms, severe breathlessness, trauma, seizures, heavy bleeding, poisoning, or pregnancy emergencies need immediate medical attention.
- Reach emergency desk immediately
- Bring patient ID if available
- Share medicines and allergies
- Keep one attendant available
- Follow triage instructions
Admission & Attendant Guidelines
During admission, attendants should support documentation, consent, billing, insurance formalities, medicine information, diet instructions, and communication with nursing staff.
- Complete admission formalities
- Follow visitor rules
- Avoid crowding patient areas
- Maintain hygiene
- Coordinate through the nursing desk
Reports, Discharge & Follow-Up
Reports should always be shown to the treating doctor for interpretation. At discharge, families should understand medicines, diet, wound care, warning signs, and follow-up date before leaving.
- Collect reports and bills
- Understand discharge advice
- Ask about warning signs
- Confirm follow-up date
- Keep discharge summary safely
Helpful Information
01
Call the hospital help desk if you are unsure about OPD timing, reports, admission, or insurance process.
02
Carry all medical documents and current medicines during every visit.
03
For emergency symptoms, go directly to emergency care instead of waiting for routine consultation.